Office 732-268-8044 Peace's cell 732-685-0786

For Discharge Planners

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Referral information for discharge planners and case managers

Non-medical in-home support across Monmouth and Ocean County. Assessment within 48 hours of referral, care starting in one to three days, insurance verified before the first shift.

Turnaround

Referral acknowledgedSame business day
In-home assessmentWithin 48 hours
Care commencing1–3 days from assessment
RN sign-off on plan of careBefore first shift
Minimum schedule4-hour visits, 16–20 hours a week

What We Accept

  • Personal care — bathing, dressing, grooming, toileting
  • Medication reminders
  • Meal preparation and nutrition support
  • Mobility support and transfers within safe limits for one caregiver
  • Companionship and dementia support
  • Transportation to follow-up appointments
  • Post-discharge support during the first weeks home

What We Don't Accept

  • Skilled nursing — wound care, injections, IV therapy, catheter care
  • Transfers requiring two people or mechanical assistance
  • Medication administration
  • Homes that are not currently safe for a lone caregiver
  • One-hour or occasional visits

If a patient needs skilled care, they need a certified home health agency rather than a health care service firm. Tell us and we'll say who in the county takes their plan — a wrong referral costs you a readmission risk and costs us nothing to prevent.

Insurance and Billing

We accept Aetna, AmeriHealth, Cigna, Humana and Oscar plans, and many Medicare Advantage plans. Traditional Medicare does not cover non-medical home care. We verify the specific plan and benefit before the first shift, and we tell the family the outcome rather than leaving them to discover it on an invoice.

Long-term care insurance, VA Aid and Attendance, and NJ FamilyCare MLTSS are all in scope. Social workers on staff hold MSWs.

Making a Referral

Call the office on 732-268-8044, or send the basics below. We acknowledge every referral the same business day and tell you within one call whether we can take it.

You

The patient

Initials only, please. We'll take anything clinical by phone.

Help needed (choose any)

Peace's cell 732-685-0786