Office 732-268-8044 Peace's cell 732-685-0786

For Discharge Planners

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What happens after you call

No obligation at any point, and no contract at the end of it. Here is the whole process, including the parts most agencies leave off their website.

Call any time. After-hours calls are returned the next morning.

To your free in-home visit
48 hrs
To the first day of care
1–3 days
Long-term contracts
No
Supervises every care plan
RN

Step One: The Call

It takes about ten minutes. We'll ask what's happening, who it's for, which town, and roughly what help looks like on a normal day. You don't need to have any of it worked out — most people calling us for the first time don't.

If we can already tell we're not the right agency for your situation, we'll say so on this call. That happens, and it's better for everyone that it happens here rather than after a visit.

Step Two: A Free In-Home Visit, Within 48 Hours

Someone comes to the house. We look at how your parent actually moves around it — the stairs, the bathroom, where the trip hazards are — and we talk to them, not just about them.

By the end of it you'll have a plan of care in plain language, the schedule we'd recommend, what it costs, and what your insurance is likely to cover. There is no charge for this and no expectation that you go ahead.

Your parent should be there for this. It's their home and their routine, and people who were part of the conversation tend to accept the help that comes out of it.

Step Three: Care Starts, Usually Within One to Three Days

A registered nurse signs off on the plan of care before anyone starts. We match aides to the schedule and, wherever staffing allows, keep the same small team on your parent rather than sending whoever is free.

The plan gets reviewed as things change. If what your parent needs moves past what we're able to do, we'll tell you and tell you what you need instead.

What We'll Need From You

  • A sense of the schedule. Our minimum is four hours per visit, 16 to 20 hours a week, so it helps to know which days and times matter most.
  • Insurance details, so we can verify the benefit before care starts rather than after.
  • An honest picture of the home. If there's something that would make it unsafe for a caregiver, tell us on the call. We'd rather help you fix it than turn up and discover it.
  • Someone to be the point of contact. Usually the adult child organizing things.

Tell Us What's Happening. We'll Tell You Straight Whether We Can Help.

Office 732-268-8044 Peace's cell 732-685-0786 After-hours calls are returned the next morning.

Serving Monmouth County, Ocean County, Toms River, Freehold, Tinton Falls, Holmdel, Lincroft and Red Bank.