Office 732-268-8044 Peace's cell 732-685-0786

For Discharge Planners

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A woman holding a car door open as an older woman gets into the passenger seat on a quiet autumn street

Transportation and errands support in Monmouth and Ocean Counties, NJ

Rides to appointments, the pharmacy and the grocery store — with an aide who goes in with your parent, takes notes and tells you what the doctor said.

Request a Free Consult Call 732-268-8044

Call any time. After-hours calls are returned the next morning.

To your free in-home visit
48 hrs
To the first day of care
1–3 days
Long-term contracts
No
Supervises every care plan
RN

What This Actually Looks Like

The aide arrives with time to spare, helps your mother get ready and drives her to the appointment, usually in your mother's own car. She goes in with her, helps with the forms, and writes down what the doctor says so nothing gets lost on the way home.

On the way back they can stop at the pharmacy and the grocery store. At home she carries the bags in, gets your mother settled before she leaves, and lets you know how it went.

What's included

  • Rides to medical appointments: primary care, specialists, dialysis, physical therapy, cardiology
  • Accompaniment — going in with your parent, not dropping off at the door
  • Notes on what the doctor said, passed on to you
  • Grocery shopping and pharmacy runs, with several stops in one trip where needed
  • Carrying bags and getting settled back at home
  • The routine around appointment days: meals, fluids and medication reminders
  • Light housekeeping tied to daily needs

When Families Usually Call Us About This

  • When your father has stopped driving, or should have.
  • When you can't keep taking time off work for every appointment.
  • After a hospital stay, when the follow-up appointments start stacking up.
  • When getting to the store or the pharmacy has become the thing that doesn't happen.
  • When you live out of state and need someone local to get your mother there and tell you what was said.

Arranging care around a hospital discharge for a patient? Referral information for discharge planners

Where This Service Ends

This is non-medical transportation: an aide, a car and company. That distinction matters more than it sounds like it does, so here's exactly where the line falls.

This service covers

  • Rides to appointments and errands as part of a regular schedule
  • Going into the appointment and reporting back to you
  • Pharmacy, grocery and several stops in one trip
  • Getting your parent settled at home afterwards

This service does not cover

  • Ambulance or stretcher transport, or a ride that needs medical monitoring on the way
  • A single one-off ride — we'll point you to services that do those
  • Getting in and out of the car when that now takes two people
  • A ride needed tomorrow before care is in place — call, and we'll tell you honestly whether we can cover it

If what your mother needs is a single ride or medical transport, we'll tell you on the first call — and point you to the services that provide it.

Request a Free Consult Call 732-268-8044

Call any time. After-hours calls are returned the next morning.

The Person Who Answers This Phone

Peace Tsaku, MSW, founder of Key Family Care, at a community event
Peace Tsaku, MSW, founder of Key Family Care.

Peace Tsaku, MSW

Twenty-two years in home care, the last of them running this agency out of Tinton Falls rather than a franchise office in another state.

Every plan of care here is overseen by a registered nurse. The social workers on staff hold master's degrees, which matters more than it sounds like it should — it's usually how a family finds out about a state or community program nobody had mentioned to them.

Peace's direct line is 732-685-0786. When you call it, she answers. Not a receptionist, and not a national intake line.

Call 732-685-0786

Read Peace's story

Questions About Transportation & Errands

Is this medical transport?
No. This is non-medical transportation and accompaniment. We get your parent to and from appointments safely, stay with them during the visit and keep you informed, but we're not an ambulance or medical transport service.
What if my mother needs help during the appointment, with forms or remembering what the doctor said?
That's why we go in rather than drop off. The aide can help with paperwork, take notes on what the doctor says and report back to you, so nothing gets missed.
Do you drive my parent in their car or yours?
Usually in your parent's own car. If that isn't an option, we'll talk through alternatives at the in-home visit.
Can I book just one ride to a single appointment?
No. We provide transportation as part of a regular care schedule, not one-off requests. If a single ride is what you need, we'll point you to services that provide it.
My father has follow-up appointments after surgery. Can you handle them?
Yes. Follow-up appointments after surgery are common, and they're exactly what this service is for. We work from his discharge plan so the appointments are built into the schedule.
How soon could someone start?
A free in-home visit within 48 hours, and care one to three days after that. If the appointment is tomorrow, call — we'll tell you honestly whether we can cover it.
How many hours do we have to book?
The minimum is four hours per visit, 16 to 20 hours a week — roughly $560 to $760 a week before any insurance. Costs and coverage has the full breakdown.
Does insurance cover this?
Traditional Medicare does not cover non-medical home care. Many Medicare Advantage plans do. We verify your specific plan before care begins.

Tell Us What's Happening. We'll Tell You Straight Whether We Can Help.

Request a Free Consult Call 732-268-8044

Office 732-268-8044 Peace's cell 732-685-0786 After-hours calls are returned the next morning.

Serving Monmouth County, Ocean County, Toms River, Freehold, Tinton Falls, Holmdel, Lincroft and Red Bank.